Legal

Terms of Service

Last updated: July 29, 2026

These Terms of Service ("Terms") govern your use of Auto Reception Desk, an AI receptionist platform operated by Yuwon Corp ("we," "our," or "us"). By creating an account or using our service, you agree to these Terms.

1. Description of Service

Auto Reception Desk provides an AI-powered phone receptionist service for nail salons and similar businesses. Our service includes:

2. Account Registration

To use our service, you must create an account and provide accurate, complete information. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of your business.

3. Subscription and Billing

Plans and Pricing

Free Trial

All plans include a 14-day free trial with 300 included call minutes for the trial period. A valid payment method is required at signup to reserve your phone number and prevent abuse; no charge is made until the trial ends. Trial usage above 300 minutes is blocked until you activate a paid subscription.

Billing and Renewal

Monthly subscriptions are billed monthly and renew automatically on the same day of each month. Annual subscriptions are billed once upfront for twelve months of service; the annual price is equivalent to ten months of monthly billing (approximately 17% savings). Both cadences renew automatically unless cancelled before the renewal date. You authorize us to charge your payment method on file at each renewal. All fees are non-refundable except as required by law.

Overage

Included call minutes are pooled across all locations under your subscription. If your total monthly usage exceeds the included minutes, overage charges apply at the following per-minute rates:

Overage is billed on the first day of each month for the prior month's usage.

SMS Fair Use

All plans include unlimited transactional SMS messages (booking confirmations and reminders tied to appointments). Messages sent for other purposes (marketing, mass promotions) are also included under a fair-use policy: Solo up to 500 messages per month, Studio up to 1,500, Multi up to 5,000. Usage above these thresholds may be reviewed and, if consistent with normal business volume, will not incur additional charges. Sustained volumes materially above these thresholds may result in a request to migrate to a higher plan or to a metered SMS add-on.

Cancellation

You may cancel your subscription at any time through your account dashboard. Cancellation takes effect at the end of the current billing period. Annual subscriptions cancelled mid-term continue to provide service through the end of the paid period; no partial refund is issued except as required by law.

4. Phone Numbers

Phone numbers used by our AI receptionist service are provisioned through our upstream telecommunications provider (Twilio) and held under our master account. We are the account holder of record with the carrier; you receive the exclusive right to use the assigned number for the duration of your active subscription.

Upon cancellation, non-renewal, or termination of your subscription, the number ceases to route to your account and is subject to release back to the number pool after the grace period stated in the Cancellation section above.

Number portability (moving the number to a different carrier or provider) is subject to standard US telecom porting rules. If you wish to port a number out at cancellation, contact support before the grace period ends. Neither we nor our upstream carrier charge a release fee for a valid porting request; however, the receiving carrier may charge porting, activation, or setup fees, and those fees are your responsibility. Porting is initiated through the receiving carrier and may take several business days to complete.

We reserve the right to reclaim, reassign, or disable any number in cases of non-payment, abuse, fraud, carrier compliance requirements (e.g. A2P 10DLC violations), or termination of the service.

5. Acceptable Use

You agree not to use our service to:

6. AI Call Disclosure

You are responsible for complying with all applicable laws regarding the use of AI voice systems to interact with your customers. In many jurisdictions, you may be required to disclose that customers are speaking with an AI system. You agree to implement any required disclosures and to comply with all relevant regulations, including but not limited to the Telephone Consumer Protection Act (TCPA) and applicable state laws.

7. SMS Messaging

Our platform sends transactional SMS messages on your behalf — such as booking confirmations, reminders, cancellations, reschedules, and optional appointment manage links — to end customers who voluntarily opt in during phone booking with your AI receptionist or by checking an optional SMS checkbox on your public online booking page at https://www.autoreceptiondesk.com/book/[salon-slug] (booking may be completed without SMS; live review example: documented web opt-in). By checking the required authorization box during onboarding, you authorize us to send these messages to your customers on behalf of your business (you are not opting yourself in as an SMS recipient).

You are responsible for ensuring that your use of SMS complies with applicable laws, including the Telephone Consumer Protection Act (TCPA). You must honor opt-out requests promptly. Opt-in flows are documented at https://www.autoreceptiondesk.com/sms-consent.

End customers typically receive one to two SMS messages per appointment (for example, a confirmation and a reminder). Message frequency varies based on booking activity. Customers may reply STOP to opt out of future messages or HELP for assistance. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. For full details, see our Privacy Policy.

8. Data and Privacy

Your use of our service is also governed by our Privacy Policy at autoreceptiondesk.com/privacy, which is incorporated into these Terms by reference. You are responsible for ensuring that your collection and use of customer data through our platform complies with applicable privacy laws.

9. Intellectual Property

Auto Reception Desk and all related technology, software, and content are owned by Yuwon Corp. We grant you a limited, non-exclusive, non-transferable license to use our service for your business purposes during your subscription period. You retain ownership of your business data.

10. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted service. We may perform scheduled maintenance with advance notice when possible. We are not liable for any losses resulting from service interruptions.

11. Limitation of Liability

To the maximum extent permitted by law, Yuwon Corp shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, or lost business opportunities, arising from your use of or inability to use our service.

Our total liability to you for any claims arising from these Terms or your use of our service shall not exceed the amount you paid us in the three months preceding the claim.

12. Disclaimer of Warranties

Our service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the service will be error-free, uninterrupted, or meet your specific requirements. The AI receptionist may occasionally make errors in understanding or responding to calls.

13. Indemnification

You agree to indemnify and hold harmless Yuwon Corp, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys fees) arising from your use of the service, your violation of these Terms, or your violation of any third-party rights.

14. Termination

We reserve the right to suspend or terminate your account if you violate these Terms, fail to pay fees when due, or engage in any activity that we determine, in our sole discretion, to be harmful to our service or other users. Upon termination, your right to use the service will immediately cease.

15. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or through our platform at least 30 days before the changes take effect. Your continued use of the service after the effective date constitutes acceptance of the updated Terms.

16. Governing Law

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts located in Florida.

17. Contact Us

If you have questions about these Terms, please contact us at: